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INFORMATION
About Us |
Payment Option | Shipping Info. |
Return Policy |
Security & Privacy Policy | Copyright Policy |
Wholesales Order |
Email Issues |
Contact Us | Sitemap | Testimonial
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ABOUT US
IXCESSORY.COM - A shopping mall for mobile equipments and accessories. Created in 2006 to provide shopping facilities for IXRADIO range of products.
Thank
you for visiting ixcessory : www.ixcessory.com
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PAYMENT OPTIONS
ixcessory Store
is fully owned and operated by Kenwah System.
And all prices listed in our site is in USD
All payment will be paid to Kenwah System.
Payment Options:
1) Online Credit Card & E-Check Payment By Paypal
2) Online Credit & Debit Card Payment By
RBS Worldpay
3) Online Credit Card Payment By MoneyBookers
4) Credit Card Payment By Phone, Email or Fax
5) Money Order or Cheque Payment .
6) Wired Transfer
(TT)
7) Western Union Money Transfer
8)
Interbank Funds Transfer (ATM or Internet banking)
Other payment options, please request by email:
enquiry@ixcessory.com
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PAYPAL PAYMENT
Paypal accept payment by the following credit
and debit cards:
Visa, Mastercard, Discover, American Express and Echeck
We accept multi-currency transactions for Paypal payment:
US ($), CAD ($), EURO (€), GBP (£) and YEN (¥)
We can also process credit card payments through PayPal. Our shopping cart is integrated with Paypal.
If you would like to learn more about Paypal, please visit their site www.paypal.com
Or you can send an
email to us with the items and quantities you'd like to purchase. We will
send you a Paypal invoice via email. A detailed invoice that will include all charges including shipping. Also
in the email will be a link to Paypal, where you can click on the icon to
conclude your purchase.
Email to
pay@kenwah.com.
PayPal has optimized the checkout experience
with an exciting improvement to our payment flow.
For new buyers, signing up for a PayPal account is
now optional. This means you can complete your payments first,
and then decide whether to save your information in a PayPal account for
future purchases. The checkout is more convenient.
Here’s how this checkout works:
- Customers enter their name and shipping
address.
- They’re prompted for their credit card,
email address, and phone number.
- (Optional) After reviewing their
information, they may choose to save their information by creating a
PayPal account to make future transactions faster.
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RBS WORLDPAY PAYMENT
For millions of
people around the world, RBS WorldPay is the
way to pay - trusted and secure.
An important
part of The Royal Bank of Scotland Group,
the 5th biggest banking group in the world,
RBS WorldPay payment solutions are trusted
by thousands of businesses, big and small.
RBS Worldpay accept payment by the following credit
and debit cards:
Visa, Mastercard, Visa Delta, Visa Electron, Visa Purchasing, American
Express (AMEX), Solo, Maestro and JCB
And you can select and pay by any of the
following currencies at the secure checkout payment page:
USD ($), Euro (€) and GBP (£)
You can make
online purchase using our shopping cart that is integrated with RBS Worldpay or
you can send an
email to us with the items and quantities you'd like to purchase. Be sure to
include complete shipping address in your email. We will email an order
confirmation to you that will include all charges including shipping. Also
in the email will be a link to RBS Worldpay, where you can click on the icon to
conclude your purchase. Email to pay@kenwah.com
RBS WORLDPAY SECURITY STATEMENT
Shopper Transaction
Security
Security is
probably one of the most significant
concerns for both the shopper and the
retailer during an online transaction. In
reality an online transaction is probably
more secure than a card transaction in a
shop or conducted over the telephone or by
fax, as the information transmitted online
is highly encrypted using complicated
logarithm combinations.
The RBS WorldPay
payment system uses a combination of both
established and innovative techniques to
ensure the security and integrity of all
sensitive data. Furthermore, our public web
servers are certified by Thawte, a public
Certificate Authority, ensuring that both
the shopper and retailer can have confidence
that nobody can impersonate RBS WorldPay to
obtain confidential information.
Transaction
Encryption
The transfer of
the purchase details from the retailers site
to RBS WorldPay are encapsulated using our
own encrypted and digitally-signed protocol.
This uses a combination of standard methods
such as PGP, RSA and MD5 to ensure that the
information passed is secure and
tamper-proof.
Data Storage
Data storage on
RBS WorldPay systems, and the communication
between RBS WorldPay and the worldwide
banking networks, is regularly audited by
the banking authorities to ensure a secure
transaction environment. We also ensure that
we stay up-to-date with the latest versions
of any third-party code we use, and
continually review our own proprietary code.
Web:
www.rbsworldpay.com
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MONEYBOOKERS
Local payments in 30+
countries!
Moneybookers accept payment by the following credit
and debit cards:
Visa, Mastercard, Delta, Visa Electron and Local Payments in more than 30
countries
United Kingdom, Germany, Australia, France, Spain, Italy, Netherlands, Belgium, Greece, Switzerland,
Austria, Ireland (Rep. of), Finland, Norway, Sweden, Denmark, Hungary, Poland, Czech Republic,
Slovakia, Estonia, Latvia, Lithuania, Romania, Bulgaria, Andorra, Portugal, Croatia, Japan, India...etc.
Use shopping cart to create purchase order
Step 1: Use the shopping cart to shop for your item. Add to cart the required items.
Step 2: Go to Checkout. Create new account or Place order without an account.
Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"
Step 4: Complete the order by clicking "CONTINUE".
Step 5: Upon completion, you will receive an order email and an invoice number.
Pay with MONEYBOOKERS
Step 1: Open your free moneybookers.com account – all you
require is an email address
Step 2: Upload funds to your account via domestic bank transfer in 25+ countries,
credit card or cheque
Step 3: Simply send the required amount with the "PURCHASE ORDER" invoice number to our email
account: pay@kenwah.com
OR You can send us an email and let us
know your "PURCHASE ORDER" invoice number and we can send you a moneybookers.com payment email.
Step 4:
As soon as we receive the payment in our moneybookers.com account, we will
ship out your items and send you an email to update you.
Registration is simple – Your
moneybookers.com account can be
ready in just a few minutes
The issue of electronic money is a
"regulated activity" under the Financial Services and Markets Act 2000
and the EU directive on electronic money. Moneybookers Ltd. is
authorised by the FSA to issue electronic money as a specialised
electronic money issuer subject to regulatory requirements and
supervision.
Moneybookers FSA Register No:
214225
Moneybookers is one of the safest payment
methods available today.
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We use multiple layers of security to help
protect transaction information.
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The transmission of information over the
Internet during registration is executed using Secure Sockets Layer (SSL)
to help protect user information against unauthorised access from third
parties, loss and fraud.
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Personal information is transferred over the
Internet for registration, collection, and law-enforcement purposes. In
such cases, advanced forms of encryption technologies are used to help
protect against unauthorised access.
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Financial information is not stored on the
Internet. Financial information, e.g. credit card numbers or bank
accounts, is not shared between buyers and sellers, thus protecting both
parties.
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CREDIT CARD PAYMENT BY PHONE, EMAIL OR FAX

If you are still not comfortable purchasing
online, we can process your order manually. WorldAccess,
enables us to accept payments by phone, fax or
mail. It is hosted on RBS WorldPay's
secure servers, accepts wide range of payment types – both card and cardless.
We also accepts multi-currency transactions USD ($), Euro
(€) and GBP (£)
RBS Worldpay accept payment by the following credit
and debit cards:
Visa, Mastercard, Visa Delta, Visa Electron, Visa Purchasing, American
Express (AMEX), Solo, Switch and JCB
Use shopping cart to create purchase order
Step 1: Use the shopping cart to shop for your item. Add to cart the required items.
Step 2: Go to Checkout. Create new account or Place order without an account.
Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"
Step 4: Complete the order by clicking "CONTINUE".
Step 5: Upon completion, you will receive an order email and an invoice number.
Pay through PHONE
Send us an email and let us know your "PURCHASE ORDER" invoice number.
Let us know your phone number and the best time to call.
We will try to arrange the best time to give you a call to get your credit or debit card details.
And we will call to request for the following credit or debit card details.
1) Card name
2) Card number
3) Card expiry date
4) Card security code
Pay through FAX
Send us a fax and let us know your "PURCHASE ORDER" invoice number.
And provide us your credit or debit card details.
1) Card name
2) Card number
3) Card expiry date
4) Card security code
Pay through EMAIL
Send us an email and let us know your "PURCHASE ORDER" invoice number.
And provide us your credit or debit card details.
1) Card name
2) Card number
3) Card expiry date
4) Card security code
Pay through Online Payment System
Send us an email and let us know your "PURCHASE ORDER" invoice number.
And we will send you a invoice email for online payment. It will direct you to a secure site for online credit or debit card payment.
This method will facilitate Purchase Order that need approval.
Please arrange for offline
payment through Fax, Phone or Email. Thank You.
EMAIL TO US FOR ARRANGEMENT
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MONEY ORDER OR CHEQUE PAYMENT
We also accept bank money order or cheque payment in Singapore Currency (SGD),
preferably those with international network. Please e-mail to us to make
payment arrangement.
enquiry@ixcessory.com
You
can proceed to do it after receiving our email for the order confirmation.
Please include a copy of the email together with the money order or cheque.
Please email to
enquiry@ixcessory.com for arrangment.
Thank you.
International Customer
Note that there is a intermediary bank fee that must be paid per transaction
and please allow up to 21 working days for international cheque to clear the
banking system. We will only consider the payment to be received once the
cheque has successfully cleared.
US Customer
For US customer, we can also accept cheque deposit or direct deposit into a
personal account in US - Bank of America
Please email to
enquiry@ixcessory.com for arrangement.
Thank you.
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WIRED TRANSFER
We also accept wire transfer (TT - Telegraphic Transfer) to our USD bank account
in Singapore.
Will require USD 8 for processing fee for order less then USD 1,000.
Create a purchase order using our shopping cart
and we will email you the details for wired transfer:
Step 1: Use the shopping cart to shop for your item. Add to cart the required items.
Step 2: Go to Checkout. Create new account or Place order without an account.
Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"
Step 4: Complete the order by clicking "CONTINUE".
Step 5: Upon completion, you will receive an order email and an invoice number.
Step 6: Send us an email and let us know your "PURCHASE ORDER" invoice number. And
let us know whether you want to bank in to Singapore or USA account.
Please e-mail to us to make payment arrangement.
enquiry@ixcessory.com
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WESTERN UNION

Payment to us via Western Union Money Transfer (Note: All prices listed are in USD)
For payment to us via Western Union Money Transfer <http://westernunion.com>.
Create a purchase order using our shopping cart.
Use shopping cart to create purchase order
Step 1: Use the shopping cart to shop for your item. Add to cart the required items.
Step 2: Go to Checkout. Create new account or Place order without an account.
Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"
Step 4: Complete the order by clicking "CONTINUE".
Step 5: Upon completion, you will receive an order email and an invoice number.
Pay with Western Union
Step 1: Send us an email and let us know your "PURCHASE ORDER" invoice number.
Please email us at enquiry@ixcessory.com
Step 2: And we will email to you the Western Union payment details.
As Western Union Money Transfer is effected from person to person, our appointed recipient (representative receiver) for all International payment will be given in the following format :
1) Receiver’s First Name
2) Receiver’s Last Name
3) Amount in Sender’s Currency : $XX.XX (Purchase Order Amount)
4) City : Singapore
5) Country : Singapore
Step 3: Once you have sent funds, advise us via email at enquiry@ixcessory.com with the Money Transfer Control Number (MTCN) and sender details.
Step 4: As soon as we receive the payment from Western Union, we will
ship out your items and send you an email to update you.
Western Union is able to accept credit/debit card payment online for customers from the countries listed below:
United States
United Kingdom
Austria
Australia
Canada
Germany
France
Ireland
Italy
Netherlands
Norway
New Zealand
Sweden
Otherwise, a simple transaction through telephone call to local Western Union office (please refer www.westernunion.com for country telephone numbers to call in) or a transaction at any Western Union agent worldwide is acceptable as payment to us. Please visit www.westernunion.com for more information on the nearest Western Union agent to you.
What you need to do :
-Visit your nearest Western Union®Agent location http://www.westernunion.com or www.westernunion.com to pay online or by other methods such as phoning Western Union in your country (please refer www.westernunion.com for country telephone numbers to call in).
-Provide credit/debit card details or payment to the clerk in cash - including the amount to be sent and appropriate fee(s). Identification may be required. Additional restrictions may apply.
-Get the Western Union Money Transfer Control Number from the clerk or receipt that includes your Money Transfer Control Number (MTCN).
For US, UK or Canada customers using credit/debit cards to make payment to us, please visit www.westernunion.com
Please email us at enquiry@ixcessory.com should you have further questions. |
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INTERBANK FUND TRANSFER
We accept payment via Interbank fund tranfer for Singapore and USA customer. (Note: All prices listed are in USD)
Create a purchase order using our shopping cart
and we will email you the details for interbank fund transfer:
Step 1: Use the shopping cart to shop for your item. Add to cart the required items.
Step 2: Go to Checkout. Create new account or Place order without an account.
Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"
Step 4: Complete the order by clicking "CONTINUE".
Step 5: Upon completion, you will receive an order email and an invoice number.
Step 6: Send us an email and let us know your "PURCHASE ORDER" invoice number. And
let us know whether you want to bank in to Singapore or USA account.
Please e-mail to us to make payment arrangement.
enquiry@ixcessory.com
Singapore
For payment from local banks in Singapore, you can made the transfer via ATM
machine or online banking.
We have bank account with DBS (POSB) and UOB.
USA
For American customer, you can transfer to an account in Bank of America
(California Branch)
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SHIPPING INFORMATION
Your order will be mailed
to you via Singapore Post or Fedex Express and the following is the available shipping options:
1) Registered Air Parcel
(Singpost)
- Cheapest shipment and required signature upon receiving the parcel. Online tracking by registered article no.
- Registered Air Parcel cannot ship to APO / FPO address.
Tracking >
http://singpost.com/ra/ra_article_status.asp
2)
Speedpost Air Parcel (Singpost)
- Low cost shipment with online tracking and does not required signature. Applicable for APO / FPO shipment.
Tracking >
http://www.speedpost.com.sg/TrackAndTrace.asp
3)
Fedex Courier (Fedex)
- Fast delivery shipment with online real-time tracking.
Tracking >
http://www.fedex.com
Price Table Based Shipment (Worldwide)
Registered Air Parcel

- Cheapest shipment and required signature upon receiving the parcel. Online tracking by registered article no.
- For shipment tracking, please go to TRACKING INFORMATION
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Delivery by your local Post Office service
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Payment (USD) |
Shipping and Handling Charge (USD) |
|
Zone |
A |
B, C, J |
D, E, F, G, H, I |
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Country |
Singapore,
Malaysia |
Asia
Pacific |
America,
Europe and
Rest of
the World |
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< $30.00 |
$3.00 |
$4.00 |
$6.00 |
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< $50.00 |
$4.00 |
$5.00 |
$8.00 |
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< $90.00 |
$5.00 |
$6.00 |
$10.00 |
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< $120.00 |
$6.00 |
$8.00 |
$12.00 |
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< $150.00 |
$8.00 |
$10.00 |
$15.00 |
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< $200.00 |
$10.00 |
$12.00 |
$20.00 |
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< $250.00 |
$12.00 |
$16.00 |
$25.00 |
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< $300.00 |
$16.00 |
$20.00 |
$30.00 |
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< $400.00 |
$20.00 |
$25.00 |
$35.00 |
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> $400.00 |
$25.00 |
$32.00 |
$45.00 |
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Zone |
Country/Destination
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Estimated
Delivery Time |
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A |
Malaysia |
2 - 4 business days |
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B, C, J |
Asia Pacific |
4 – 9 business days |
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D, E, F, G, H, I |
America, Europe and Rest of the World |
7 – 15 business days |
*
Click here for list of
countries under each zone.
Tracking > http://singpost.com/ra/ra_article_status.asp
Speedpost Air Parcel

- Low cost shipment with online tracking and does not required signature. Applicable for APO / FPO address.
- For shipment tracking, please go to TRACKING INFORMATION
-
Delivery by your local Post Office service
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Payment (USD) |
Shipping and Handling Charge (USD) |
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Zone |
A |
B, C, J |
D, E, F, G, H, I |
|
Country |
Singapore,
Malaysia |
Asia
Pacific |
America,
Europe and
Rest of
the World |
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< $50.00 |
$11.00 |
$18.00 |
$22.00 |
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< $150.00 |
$13.00 |
$20.00 |
$26.00 |
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< $250.00 |
$16.00 |
$26.00 |
$32.00 |
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< $350.00 |
$18.00 |
$28.00 |
$36.00 |
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< $400.00 |
$21.00 |
$34.00 |
$42.00 |
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> $400.00 |
$25.00 |
$40.00 |
$50.00 |
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Zone |
Country/Destination
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Estimated
Delivery Time |
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A |
Malaysia |
2 - 4 business days |
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B, C, J |
Asia Pacific |
4 – 9 business days |
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D, E, F, G, H, I |
America, Europe and Rest of the World |
6 – 14 business days |
*
Click here for list of
countries under each zone.
Tracking > http://www.speedpost.com.sg/TrackAndTrace.asp
Fedex Courier

Fast delivery shipment with online real-time tracking
Shipment tracking, please go to TRACKING INFORMATION
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Payment (USD) |
Shipping and Handling Charge (USD) |
|
Zone |
A, B |
C, J |
D, E, F |
G |
H, I |
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Malaysia, China, Hong Kong, Indonesia, Philippines, South Korea,
Taiwan, Thailand, Vietnam .etc |
Australia, Brunei, New Zealand, Japan |
India, USA, Mexico, Canada, Czech Republic, France, Germany, UK |
Cambodia, Greece, Israel, Pakistan, Brazil, Egypt, Panama, Turkey |
Bulgaria, Russia, South Africa, Zimbabwe |
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< $50.00 |
$23.00 |
$29.00 |
$38.00 |
$60.00 |
$81.00 |
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< $150.00 |
$27.00 |
$35.00 |
$45.00 |
$71.00 |
$98.00 |
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< $250.00 |
$32.00 |
$41.00 |
$53.00 |
$85.00 |
$117.00 |
|
< $350.00 |
$37.00 |
$47.00 |
$61.00 |
$99.00 |
$136.00 |
|
< $500.00 |
$41.00 |
$53.00 |
$69.00 |
$113.00 |
$155.00 |
|
< $750.00 |
$45.00 |
$58.00 |
$75.00 |
$123.00 |
$170.00 |
|
< $1000.00 |
$54.00 |
$70.00 |
$90.00 |
$148.00 |
$206.00 |
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> $1000.00 |
$72.00 |
$93.00 |
$120.00 |
$200.00 |
$278.00 |
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Country/Destination
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Estimated
Delivery Time |
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Asia Pacific |
2 – 4 business days |
|
American, Europe and Middle
East |
2 – 4 business days |
*
Click here for list of
countries under each zone.
Tracking > http://www.fedex.com/
* Important
note for International Shipping only!
Customs or import duties may be levied on your order once it reaches your
country, and you are responsible for these additional charges for customs
clearance. We have no control over these charges and cannot predict what
they may be. Customs policies vary greatly from country to country and you
may want to contact your local customs office for further information.
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RETURN POLICY
Your satisfaction is guaranteed.
If you are not satisfied, ltem can be returned in good condition with
original packaging within 30
days. You can request for a refund or replacement. Please note that shipping and handling charges are non-refundable. All returns must be accompanied by the
packing slip with the requested RMA number.

This limited warranty covers faulty materials or
workmanship. The Guarantee will be void if the system has been tampered
with, modified, misused or subject to neglect.
E-mail to
return@ixcessory.com to
get an RMA number (return merchandize authorization). |
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SECURITY AND PRIVACY
POLICY
We promise never to sell, trade or disclose any
personal information, email address or any other information we may obtain
through transactions on our web site and online store.
We guarantee that every transaction made through
or on our web site are made through fully secured web pages.
This Web site is secured with GeoTrust SSL Certificate: True BusinessID®. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
GeoTrust is the world's second largest digital certificate provider, and a leader in a wide variety of Identity and Trust services. The following True Site site seal automatically identifying our site as genuine, authentic, and validated by an independent third party. When you click on the True Site seal, the server automatically performs a domain look-up to verify that you are visiting a legitimate site.

We are as concerned as much as you with online
security and privacy, and will strive never to abuse the trust in our customers.
Thank you,
ixcessory.com |
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COPYRIGHT
All content on this Store including the
graphical design, the text, graphics, interfaces, logos, images and their
arrangement and compilation is the property of ixcessory.com and/or its
content suppliers and is protected by International copyright laws. Any
other use, including the reproduction, modification, distribution,
transmission, republication, display or performance, of the content on this
site is strictly prohibited. Permission is given to use the resources of
this site only for the sole purpose of placing an order with ixcessory.com. No
part of this content can be reproduced, modified, distributed, transmitted,
displayed or performed without the express permission of ixcessory.com for any
other purpose. All other trademarks, brands and copyrights other than those
belonging to ixcessory.com, belong to their respective owners and are their
property. |
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WHOLESALES ORDER
We welcome wholesales order by distributor or dealer. Interested party
please contact us via email.
enquiry@ixcessory.com
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EMAIL ISSUES
PLEASE CHECK YOUR BULK, JUNK OR SPAM MAIL FOLDER.
SOMETIME OUR EMAILS ARE DIVERTED TO THE ABOVE FOLDER BY YOUR EMAIL SERVICE PROVIDER.
Failed to receive reply from ixcessory?
Normally, we will reply an email within 48 hours. If you don't receive any
email from us, it is likely that we did reply but your email service
provider destroyed the reply. If you think this might be the case, simply
send us another email through another email account (different service
provider) saying that you didn't receive the expected reply. We
will then send you another email.
Reason for failure to receive email?
Sometimes we send email to people and they do not receive it. In almost
every case this is because their email provider is using a "blackhole" spam
blocker. If an incoming message is deleted because it is thought to be spam,
most spam blockers send a notice to the sender. If we receive such a
message, we will try to send the email again, perhaps using a different
email server.
However a "blackhole" spam blocker is different, it will delete incoming
email without sending a notice to either the sender or the receiver.
"Blackhole" spam blockers cause severe problems because they delete
legitimate, non-spam emails that you wanted to receive.
How to overcome the lost email?
If
your email service is deleting incoming email meant for you without notice,
you are being deprived of email you have a right to receive. Change your
email address to one which does not use blackhole spam blocking, and send us
an email for your enquiry. Or you can check your deleted mail or trash
folder for lost email.
Email provider that might be using bad spam
detectors or blackhole spam blocking:
msn.com
netcom.com
aol.com cantv.net
earthlink.net
insightbb.com
alltel.net
comcast.net
If you have additional questions, please send us an email:
enquiry@ixcessory.com |
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CONTACT US
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SINGAPORE |
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Postal
Address : |
Kenwah
System - ixcessory.com
10
Anson Road
#15-14
International Plaza
Singapore 079903
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Phone : |
(65) 9836 6827 or (852) 8120 5373 |
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Fax : |
(65) 6234 0046 |
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Email : |
enquiry@ixcessory.com
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Order Status - online check - click to

or email to : status@ixcessory.com
Other Information - click to
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For further enquiries, please email to :
enquiry@ixcessory.com
If you don't receive email from us, please check
support for Email Issues |
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About Us |
Payment Option | Shipping Info. |
Return Policy |
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