We can also process credit card payments through PayPal. Our shopping cart is integrated with Paypal. If you would like to learn more about Paypal, please visit their site www.paypal.com

Or you can send an email to us with the items and quantities you'd like to purchase. We will send you a Paypal invoice via email. A detailed invoice that will include all charges including shipping. Also in the email will be a link to Paypal, where you can click on the icon to conclude your purchase.

Email to pay@kenwah.com.

PayPal has optimized the checkout experience with an exciting improvement to our payment flow.

For new buyers, signing up for a PayPal account is now optional. This means you can complete your payments first, and then decide whether to save your information in a PayPal account for future purchases. The checkout is more convenient.
Here’s how this checkout works:

Customers enter their name and shipping address.
They’re prompted for their credit card, email address, and phone number.
(Optional) After reviewing their information, they may choose to save their information by creating a PayPal account to make future transactions faster.

RBS WORLDPAY PAYMENT

MasterCard

Visa

Visa Debit

Visa Electron

Amex

Maestro

JCB

Solo

For millions of people around the world, RBS WorldPay is the way to pay - trusted and secure.

An important part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, RBS WorldPay payment solutions are trusted by thousands of businesses, big and small.

RBS Worldpay accept payment by the following credit and debit cards:
Visa, Mastercard, Visa Delta, Visa Electron, Visa Purchasing, American Express (AMEX), Solo, Maestro and JCB

And you can select and pay by any of the following currencies at the secure checkout payment page:

USD ($), Euro (€) and GBP (£)

You can make online purchase using our shopping cart that is integrated with RBS Worldpay or you can send an email to us with the items and quantities you'd like to purchase. Be sure to include complete shipping address in your email. We will email an order confirmation to you that will include all charges including shipping. Also in the email will be a link to RBS Worldpay, where you can click on the icon to conclude your purchase. Email to pay@kenwah.com

RBS WORLDPAY SECURITY STATEMENT

Shopper Transaction Security

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The RBS WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate RBS WorldPay to obtain confidential information.

Transaction Encryption

The transfer of the purchase details from the retailers site to RBS WorldPay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Data Storage

Data storage on RBS WorldPay systems, and the communication between RBS WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.

Web: www.rbsworldpay.com

MONEYBOOKERS

Local payments in 30+ countries!

Moneybookers accept payment by the following credit and debit cards:
Visa, Mastercard, Delta, Visa Electron and Local Payments in more than 30 countries

United Kingdom, Germany, Australia, France, Spain, Italy, Netherlands, Belgium, Greece, Switzerland,

Austria, Ireland (Rep. of), Finland, Norway, Sweden, Denmark, Hungary, Poland, Czech Republic,

Slovakia, Estonia, Latvia, Lithuania, Romania, Bulgaria, Andorra, Portugal, Croatia, Japan, India...etc.

Use shopping cart to create purchase order

Step 1: Use the shopping cart to shop for your item. Add to cart the required items.

Step 2: Go to Checkout. Create new account or Place order without an account.

Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"

Step 4: Complete the order by clicking "CONTINUE".

Step 5: Upon completion, you will receive an order email and an invoice number.

Pay with MONEYBOOKERS

Step 1: Open your free moneybookers.com account – all you require is an email address
Step 2: Upload funds to your account via domestic bank transfer in 25+ countries, credit card or cheque
Step 3: Simply send the required amount with the "PURCHASE ORDER" invoice number to our email account: pay@kenwah.com
OR You can send us an email and let us know your "PURCHASE ORDER" invoice number and we can send you a moneybookers.com payment email.

Step 4: As soon as we receive the payment in our moneybookers.com account, we will ship out your items and send you an email to update you.

Registration is simple – Your moneybookers.com account can be ready in just a few minutes

The issue of electronic money is a "regulated activity" under the Financial Services and Markets Act 2000 and the EU directive on electronic money. Moneybookers Ltd. is authorised by the FSA to issue electronic money as a specialised electronic money issuer subject to regulatory requirements and supervision.
Moneybookers FSA Register No: 214225

Moneybookers is one of the safest payment methods available today.

We use multiple layers of security to help protect transaction information.
The transmission of information over the Internet during registration is executed using Secure Sockets Layer (SSL) to help protect user information against unauthorised access from third parties, loss and fraud.
Personal information is transferred over the Internet for registration, collection, and law-enforcement purposes. In such cases, advanced forms of encryption technologies are used to help protect against unauthorised access.
Financial information is not stored on the Internet. Financial information, e.g. credit card numbers or bank accounts, is not shared between buyers and sellers, thus protecting both parties.

CREDIT CARD PAYMENT BY PHONE, EMAIL OR FAX

MasterCard

Visa

Visa Debit

Visa Electron

Amex

Maestro

JCB

Solo

If you are still not comfortable purchasing online, we can process your order manually. WorldAccess, enables us to accept payments by phone, fax or mail. It is hosted on RBS WorldPay's secure servers, accepts wide range of payment types – both card and cardless.

We also accepts multi-currency transactions USD ($), Euro (€) and GBP (£)

RBS Worldpay accept payment by the following credit and debit cards:
Visa, Mastercard, Visa Delta, Visa Electron, Visa Purchasing, American Express (AMEX), Solo, Switch and JCB

Use shopping cart to create purchase order

Step 1: Use the shopping cart to shop for your item. Add to cart the required items.

Step 2: Go to Checkout. Create new account or Place order without an account.

Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"

Step 4: Complete the order by clicking "CONTINUE".

Step 5: Upon completion, you will receive an order email and an invoice number.

Pay through PHONE

Send us an email and let us know your "PURCHASE ORDER" invoice number.

Let us know your phone number and the best time to call.

We will try to arrange the best time to give you a call to get your credit or debit card details.

And we will call to request for the following credit or debit card details.

1) Card name

2) Card number

3) Card expiry date

4) Card security code

Pay through FAX

Send us a fax and let us know your "PURCHASE ORDER" invoice number.

And provide us your credit or debit card details.

1) Card name

2) Card number

3) Card expiry date

4) Card security code

Pay through EMAIL

Send us an email and let us know your "PURCHASE ORDER" invoice number.

And provide us your credit or debit card details.

1) Card name

2) Card number

3) Card expiry date

4) Card security code

Pay through Online Payment System

Send us an email and let us know your "PURCHASE ORDER" invoice number.

And we will send you a invoice email for online payment. It will direct you to a secure site for online credit or debit card payment.

This method will facilitate Purchase Order that need approval.

Please arrange for offline payment through Fax, Phone or Email. Thank You.

FAX

(65) 6234 0046

PHONE

(65) 9836 6827

EMAIL

pay@kenwah.com

EMAIL TO US FOR ARRANGEMENT

MONEY ORDER OR CHEQUE PAYMENT

We also accept bank money order or cheque payment in Singapore Currency (SGD), preferably those with international network. Please e-mail to us to make payment arrangement. enquiry@ixcessory.com

You can proceed to do it after receiving our email for the order confirmation. Please include a copy of the email together with the money order or cheque.

Please email to enquiry@ixcessory.com for arrangment. Thank you.

International Customer

Note that there is a intermediary bank fee that must be paid per transaction and please allow up to 21 working days for international cheque to clear the banking system. We will only consider the payment to be received once the cheque has successfully cleared.

US Customer

For US customer, we can also accept cheque deposit or direct deposit into a personal account in US - Bank of America

Please email to enquiry@ixcessory.com for arrangement. Thank you.

WIRED TRANSFER

We also accept wire transfer (TT - Telegraphic Transfer) to our USD bank account in Singapore.

Will require USD 8 for processing fee for order less then USD 1,000.

Create a purchase order using our shopping cart and we will email you the details for wired transfer:

Step 1: Use the shopping cart to shop for your item. Add to cart the required items.

Step 2: Go to Checkout. Create new account or Place order without an account.

Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"

Step 4: Complete the order by clicking "CONTINUE".

Step 5: Upon completion, you will receive an order email and an invoice number.

Step 6: Send us an email and let us know your "PURCHASE ORDER" invoice number. And let us know whether you want to bank in to Singapore or USA account.

Please e-mail to us to make payment arrangement. enquiry@ixcessory.com

WESTERN UNION

Payment to us via Western Union Money Transfer (Note: All prices listed are in USD)
For payment to us via Western Union Money Transfer <http://westernunion.com>.

Create a purchase order using our shopping cart.

Use shopping cart to create purchase order

Step 1: Use the shopping cart to shop for your item. Add to cart the required items.

Step 2: Go to Checkout. Create new account or Place order without an account.

Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"

Step 4: Complete the order by clicking "CONTINUE".

Step 5: Upon completion, you will receive an order email and an invoice number.

Pay with Western Union

Step 1: Send us an email and let us know your "PURCHASE ORDER" invoice number.

Please email us at enquiry@ixcessory.com

Step 2: And we will email to you the Western Union payment details.

As Western Union Money Transfer is effected from person to person, our appointed recipient (representative receiver) for all International payment will be given in the following format :
1) Receiver’s First Name
2) Receiver’s Last Name
3) Amount in Sender’s Currency : $XX.XX (Purchase Order Amount)
4) City : Singapore
5) Country : Singapore

Step 3: Once you have sent funds, advise us via email at enquiry@ixcessory.com with the Money Transfer Control Number (MTCN) and sender details.

Step 4: As soon as we receive the payment from Western Union, we will ship out your items and send you an email to update you.

Western Union is able to accept credit/debit card payment online for customers from the countries listed below:

United States
United Kingdom
Austria
Australia
Canada
Germany
France
Ireland
Italy
Netherlands
Norway
New Zealand
Sweden

Otherwise, a simple transaction through telephone call to local Western Union office (please refer www.westernunion.com for country telephone numbers to call in) or a transaction at any Western Union agent worldwide is acceptable as payment to us. Please visit www.westernunion.com for more information on the nearest Western Union agent to you.

What you need to do :
-Visit your nearest Western Union®Agent location http://www.westernunion.com or www.westernunion.com to pay online or by other methods such as phoning Western Union in your country (please refer www.westernunion.com for country telephone numbers to call in).
-Provide credit/debit card details or payment to the clerk in cash - including the amount to be sent and appropriate fee(s). Identification may be required. Additional restrictions may apply.
-Get the Western Union Money Transfer Control Number from the clerk or receipt that includes your Money Transfer Control Number (MTCN).

For US, UK or Canada customers using credit/debit cards to make payment to us, please visit www.westernunion.com
Please email us at enquiry@ixcessory.com should you have further questions.

INTERBANK FUND TRANSFER

We accept payment via Interbank fund tranfer for Singapore and USA customer. (Note: All prices listed are in USD)

Create a purchase order using our shopping cart and we will email you the details for interbank fund transfer:

Step 1: Use the shopping cart to shop for your item. Add to cart the required items.

Step 2: Go to Checkout. Create new account or Place order without an account.

Step 3: Choose shipping options and the payment method, choose "PURCHASE ORDER"

Step 4: Complete the order by clicking "CONTINUE".

Step 5: Upon completion, you will receive an order email and an invoice number.

Step 6: Send us an email and let us know your "PURCHASE ORDER" invoice number. And let us know whether you want to bank in to Singapore or USA account.

Please e-mail to us to make payment arrangement. enquiry@ixcessory.com

Singapore

For payment from local banks in Singapore, you can made the transfer via ATM machine or online banking.

We have bank account with DBS (POSB) and UOB.

USA

For American customer, you can transfer to an account in Bank of America (California Branch)

SHIPPING INFORMATION

Your order will be mailed to you via Singapore Post or Fedex Express and the following is the available shipping options:

1) Registered Air Parcel (Singpost)

- Cheapest shipment and required signature upon receiving the parcel. Online tracking by registered article no.

- Registered Air Parcel cannot ship to APO / FPO address.

Tracking > http://singpost.com/ra/ra_article_status.asp

2) Speedpost Air Parcel (Singpost)

- Low cost shipment with online tracking and does not required signature. Applicable for APO / FPO shipment.

Tracking > http://www.speedpost.com.sg/TrackAndTrace.asp

3) Fedex Courier (Fedex)

- Fast delivery shipment with online real-time tracking.

Tracking > http://www.fedex.com

Price Table Based Shipment (Worldwide)

Registered Air Parcel

- Cheapest shipment and required signature upon receiving the parcel. Online tracking by registered article no.

- For shipment tracking, please go to TRACKING INFORMATION

- Delivery by your local Post Office service

Payment (USD)	Shipping and Handling Charge (USD)
Zone	A	B, C, J	D, E, F, G, H, I
Country	Singapore, Malaysia	Asia Pacific	America, Europe and Rest of the World
< $30.00	$3.00	$4.00	$6.00
< $50.00	$4.00	$5.00	$8.00
< $90.00	$5.00	$6.00	$10.00
< $120.00	$6.00	$8.00	$12.00
< $150.00	$8.00	$10.00	$15.00
< $200.00	$10.00	$12.00	$20.00
< $250.00	$12.00	$16.00	$25.00
< $300.00	$16.00	$20.00	$30.00
< $400.00	$20.00	$25.00	$35.00
> $400.00	$25.00	$32.00	$45.00

Zone	Country/Destination	Estimated Delivery Time
A	Malaysia	2 - 4 business days
B, C, J	Asia Pacific	4 – 9 business days
D, E, F, G, H, I	America, Europe and Rest of the World	7 – 15 business days

* Click here for list of countries under each zone.

Tracking > http://singpost.com/ra/ra_article_status.asp

Speedpost Air Parcel

- Low cost shipment with online tracking and does not required signature. Applicable for APO / FPO address.

- For shipment tracking, please go to TRACKING INFORMATION

- Delivery by your local Post Office service

Payment (USD)	Shipping and Handling Charge (USD)
Zone	A	B, C, J	D, E, F, G, H, I
Country	Singapore, Malaysia	Asia Pacific	America, Europe and Rest of the World
< $50.00	$11.00	$18.00	$22.00
< $150.00	$13.00	$20.00	$26.00
< $250.00	$16.00	$26.00	$32.00
< $350.00	$18.00	$28.00	$36.00
< $400.00	$21.00	$34.00	$42.00
> $400.00	$25.00	$40.00	$50.00

Zone	Country/Destination	Estimated Delivery Time
A	Malaysia	2 - 4 business days
B, C, J	Asia Pacific	4 – 9 business days
D, E, F, G, H, I	America, Europe and Rest of the World	6 – 14 business days

* Click here for list of countries under each zone.

Tracking > http://www.speedpost.com.sg/TrackAndTrace.asp

Fedex Courier

Fast delivery shipment with online real-time tracking

Shipment tracking, please go to TRACKING INFORMATION

Payment (USD)	Shipping and Handling Charge (USD)
Zone	A, B	C, J	D, E, F	G	H, I
	Malaysia, China, Hong Kong, Indonesia, Philippines, South Korea, Taiwan, Thailand, Vietnam .etc	Australia, Brunei, New Zealand, Japan	India, USA, Mexico, Canada, Czech Republic, France, Germany, UK	Cambodia, Greece, Israel, Pakistan, Brazil, Egypt, Panama, Turkey	Bulgaria, Russia, South Africa, Zimbabwe
< $50.00	$23.00	$29.00	$38.00	$60.00	$81.00
< $150.00	$27.00	$35.00	$45.00	$71.00	$98.00
< $250.00	$32.00	$41.00	$53.00	$85.00	$117.00
< $350.00	$37.00	$47.00	$61.00	$99.00	$136.00
< $500.00	$41.00	$53.00	$69.00	$113.00	$155.00
< $750.00	$45.00	$58.00	$75.00	$123.00	$170.00
< $1000.00	$54.00	$70.00	$90.00	$148.00	$206.00
> $1000.00	$72.00	$93.00	$120.00	$200.00	$278.00

Country/Destination	Estimated Delivery Time
Asia Pacific	2 – 4 business days
American, Europe and Middle East	2 – 4 business days

* Click here for list of countries under each zone.

Tracking > http://www.fedex.com/

* Important note for International Shipping only! Customs or import duties may be levied on your order once it reaches your country, and you are responsible for these additional charges for customs clearance. We have no control over these charges and cannot predict what they may be. Customs policies vary greatly from country to country and you may want to contact your local customs office for further information.

RETURN POLICY

Your satisfaction is guaranteed.

If you are not satisfied, ltem can be returned in good condition with original packaging within 30 days. You can request for a refund or replacement. Please note that shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip with the requested RMA number.

This limited warranty covers faulty materials or workmanship. The Guarantee will be void if the system has been tampered with, modified, misused or subject to neglect.

E-mail to return@ixcessory.com to get an RMA number (return merchandize authorization).

SECURITY AND PRIVACY POLICY

We promise never to sell, trade or disclose any personal information, email address or any other information we may obtain through transactions on our web site and online store.

We guarantee that every transaction made through or on our web site are made through fully secured web pages.

This Web site is secured with GeoTrust SSL Certificate: True BusinessID®. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

GeoTrust is the world's second largest digital certificate provider, and a leader in a wide variety of Identity and Trust services. The following True Site site seal automatically identifying our site as genuine, authentic, and validated by an independent third party. When you click on the True Site seal, the server automatically performs a domain look-up to verify that you are visiting a legitimate site.

We are as concerned as much as you with online security and privacy, and will strive never to abuse the trust in our customers.

Thank you,

ixcessory.com

COPYRIGHT

All content on this Store including the graphical design, the text, graphics, interfaces, logos, images and their arrangement and compilation is the property of ixcessory.com and/or its content suppliers and is protected by International copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. Permission is given to use the resources of this site only for the sole purpose of placing an order with ixcessory.com. No part of this content can be reproduced, modified, distributed, transmitted, displayed or performed without the express permission of ixcessory.com for any other purpose. All other trademarks, brands and copyrights other than those belonging to ixcessory.com, belong to their respective owners and are their property.

WHOLESALES ORDER

We welcome wholesales order by distributor or dealer. Interested party please contact us via email. enquiry@ixcessory.com

EMAIL ISSUES

PLEASE CHECK YOUR BULK, JUNK OR SPAM MAIL FOLDER.

SOMETIME OUR EMAILS ARE DIVERTED TO THE ABOVE FOLDER BY YOUR EMAIL SERVICE PROVIDER.

Failed to receive reply from ixcessory?
Normally, we will reply an email within 48 hours. If you don't receive any email from us, it is likely that we did reply but your email service provider destroyed the reply. If you think this might be the case, simply send us another email through another email account (different service provider) saying that you didn't receive the expected reply. We will then send you another email.

Reason for failure to receive email?

Sometimes we send email to people and they do not receive it. In almost every case this is because their email provider is using a "blackhole" spam blocker. If an incoming message is deleted because it is thought to be spam, most spam blockers send a notice to the sender. If we receive such a message, we will try to send the email again, perhaps using a different email server.

However a "blackhole" spam blocker is different, it will delete incoming email without sending a notice to either the sender or the receiver. "Blackhole" spam blockers cause severe problems because they delete legitimate, non-spam emails that you wanted to receive.

How to overcome the lost email?

If your email service is deleting incoming email meant for you without notice, you are being deprived of email you have a right to receive. Change your email address to one which does not use blackhole spam blocking, and send us an email for your enquiry. Or you can check your deleted mail or trash folder for lost email.

Email provider that might be using bad spam detectors or blackhole spam blocking:

msn.com

netcom.com

aol.com

cantv.net

If you have additional questions, please send us an email: enquiry@ixcessory.com

CONTACT US


	SINGAPORE
	Postal Address :	Kenwah System - ixcessory.com 10 Anson Road #15-14 International Plaza Singapore 079903
	Phone :	(65) 9836 6827 or (852) 8120 5373
	Fax :	(65) 6234 0046
	Email :	enquiry@ixcessory.com

Order Status - online check - click to

or email to : status@ixcessory.com

Other Information - click to

For further enquiries, please email to : enquiry@ixcessory.com

If you don't receive email from us, please check support for Email Issues